Answers to our most-asked questions are covered below. If you can’t find the answer you’re looking for, please contact us and we will happily assist.
What is furfy?
The furfy is the world’s best pet hair remover. It’s the last fur removal device you will ever need to buy. It’s 100% reusable, eco-friendly and doesn’t need any refills or a power source to operate.
How do i use furfy?
Place furfy onto surface and rapidly move back and forth until area is clear from hair and fur.
Make sure you press on the furfy firmly when rolling it back and forth on the surface.
Do not use the furfy directly on your pet. Recommended for use on surfaces and materials only.
Be sure to clean the dust receptacle regularly, and after use.
Do not wash the brush surface directly with water. If required, instead use a damp towel to clean the surface.
Is furfy for me?
If you say yes to any of the following questions, then the furfy is for you!
Does your pet shed fur all over the place?
Are you sick of buying refills for removal devices over and over again?
Are you looking for a reusable, eco-friendly solution to pet hair?
You don’t want to use a power sourced device?
Are you looking for a device which is noise-free and won’t scare your pet away?
Do you want a remover which is easy to use, and you can clean with the push of a button?
Are you looking for something to remove that pet fur on the go, or when travelling?
Do you want a pet hair remover shipped to you - in Australia - for free?
How does furfy work?
By simply moving the furfy roller back and forth firmly, you immediately track and pick up pet hair embedded deeply in all of your household furniture, fabrics, carpets, car seats, and many other materials.
What is furfy made from?
The furfy uses BPA-free plastic, making it a safer option for our pets and their humans! The furfy is built to last, it’s designed in Japan and carries a worldwide patent.
I have used other pet hair removers like this, so why is furfy different?
There are cheap imitations that look very similar, but they don’t work effectively and do break easily. The furfy is 100% reusable, so it’s friendly for the environment and far less likely to end up in landfill.
How do i clean the furfy?
Pet hair and lint can easily be removed from the dust receptacle by pressing the button on the roller and lifting the hatch.
Where does furfy deliver to?
Furfy ship worldwide. Shipping is free within Australia, with a low flat rate to other countries.
How long will my furfy take to be delivered?
Your order will be processed immediately and dispatched either on the same or next business day from our Sydney warehouse, so there’s no extended time waiting for your furfy.
Do you deliver internationally?
Yes we sure do, with a flat rate to other countries.
Can i return furfy once its been opened?
Yes. If you’re not totally satisfied with furfy, return your product (undamaged) to us within 30 days of purchase and we will provide you with a full refund.
Do you offer a warranty?
Yes. We will provide you with a full refund, if your item is returned to us within 30 days.
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